1. - Transfer of
miles between AeroPass accounts, or between affiliated
airline accounts is not permitted.
2. - The
accumulated miles do not have monetary value.
3. - AeroPass
reserves the right to change the prize levels and rules
without previous notice.
4. - Miles shall
be accumulated solely by the trips made by the AeroPass
member.
5. - Mileage
shall not be credited when flight is not made. The fact
of having purchased the ticket does not automatically
provide the miles.
6. - It is
mandatory to send copies of the tickets and boarding
passes to have miles accrued to your account.
7. - AEROPOSTAL
Alas de Venezuela has the right to check and correct
AeroPass members’ accounts.
8.- In case a
fraud is proven in accumulation of miles regarding the
same trip in two frequent flyer programs, the account
shall be voided.
9.- In case a
fraud is proven by name changing in accounts, by
presenting other person’s tickets to accumulate miles
and with rates that do not apply to the mile
accreditation, the account shall be voided.
10.- Any address
change must to be informed in writing to the AeroPass
Service Center, duly signed by the member.
11.- In case a
fraud is verified by the accumulation of miles with
courtesy discount tickets, industry discounts, amongst
others, the account shall be voided.
12.- Corrections
to the name on the accounts must be previously
authorized in writing and enclosing a copy of the holder’s
I.D. Card or Passport.
13.- AEROPOSTAL
Alas de Venezuela does not assume any responsibility if
the companies affiliated to AeroPass cease to provide
travel services and of any other nature aforementioned,
or if there are differences in same.
14.- AeroPass is
not responsible for absences or shortcomings in the
associated airline’s transportation services. The
transportation services in any AeroPass associated
airline is subject to the conditions stipulated by their
Transportation Contract. AeroPass and the LatinPass
airlines reserve the right to change the prizes levels
and requested conditions without previous notice and
could cancel programs and its participation in LatinPass.
The list of associated airlines could also be modified
without previous notice.